Security
How we protect your information
A tax return holds the most sensitive facts about you. Here is how Navo keeps them safe.
Two-step sign-in
Signing in takes your password and a one-time code, so someone with only your password can't get into your return.
Encrypted everywhere
Your information is encrypted on its way to us and while we store it.
IRS security rules
As an authorized IRS e-file provider, Navo follows the IRS's security, privacy and anti-fraud rules for companies that file returns.
Used only to file
We use your tax information to prepare and file your return. Any other use needs your separate, signed consent, as federal law requires.
Never sold
We never sell your information.
Kept out of AI chats
If you use an AI assistant, your Social Security number, bank details and signature are entered on Navo, never in the chat.
Questions or a concern?
Email support@navo.ai. Read the details in our Privacy Policy.